Privacy Policy for Skivy

Last Updated: January 23, 2025

At Skivy, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal data when you use our platform (the "Platform"), including the website skivyapp.com and mobile application. By accessing or using the Platform, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you create an account, book services, or contact us, we may collect your name, email address, phone number, payment information, and service preferences.

• Usage Data: We automatically collect information on how you use the Platform, including your IP address, browser type, device type, and pages visited.

• Location Data: We may collect your location data if you enable location services on your device to help us provide services that are relevant to your area.

We only collect information that is necessary for the operation of the Platform and to improve your experience. You have the option to not provide certain information, but doing so may limit your ability to use some features of the Platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to process service bookings, facilitate payments, and connect you with service professionals.

• To Improve Our Platform: We use usage data to analyze trends, monitor Platform performance, and improve user experience.

• To Communicate with You: We may send you updates, notifications, and customer support communications related to your use of the Platform.

• To Ensure Security: We use personal and usage data to monitor for fraudulent activity and maintain the security of the Platform.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

• With Service Professionals: We share your necessary service details (such as name, address, and service type) with service professionals to fulfill your booking.

• With Service Providers: We may share your payment details with payment processors to complete your transactions securely.

• With Legal Authorities: We may disclose your information to comply with legal obligations or protect our rights, property, or safety, or that of our users.

We require any third parties with whom we share your information to use your data only for the purposes for which it was provided and to protect your privacy.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal requirements. If you wish to delete your account or request that we no longer process your personal data, please contact us using the contact information provided below. We will take reasonable steps to delete your information promptly, subject to any legal obligations to retain certain data.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. By using the Platform, you acknowledge the inherent risks of online data transmission and agree to hold Skivy harmless for any potential data breaches.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access: You can request to access the personal information we hold about you.

• Correction: You can request to correct any inaccurate or incomplete personal information.

• Deletion: You can request the deletion of your personal information, subject to applicable legal requirements.

• Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with the Platform. These technologies help us understand your preferences, provide personalized content, and track usage patterns. You can manage cookie preferences through your browser settings. If you choose to disable cookies, some features of the Platform may not function properly.

8. Childrens Privacy

Our Platform is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Platform after any changes to this Privacy Policy will constitute your acceptance of such changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Skivy Support

Email: support@skivyapp.com

Website: skivyapp.com

Thank you for trusting Skivy with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience on our platform.